Effective Date: 12 May 2025

At ROAM IN THE COMMUNITY C.I.C. ("ROAM CIC", "we", "our", or "us"), we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website roamcic.co.uk, contact us, or use our services.

Data Controller:
ROAM IN THE COMMUNITY C.I.C.
Registered Office: 11 Lilac Drive, Lutterworth, United Kingdom
Email: info@roamcic.co.uk
Phone: +44 7787 325061

1. Who We Are

ROAM IN THE COMMUNITY C.I.C. is a registered Community Interest Company in England and Wales.
Company number: 15408728
Registered office: 11 Lilac Drive, Lutterworth, LE17 4FP
Email: info@roamcic.co.uk
Phone: +44 7787 325061

2. What Personal Data We Collect

We may collect and process the following types of personal data:

Contact details: such as your name, phone number, and email address

Communication records: emails or enquiries you send to us

Website usage information: collected via cookies (see our Cookie Policy)

Booking details: if you book a session, we may collect additional data relevant to your booking (e.g., names of participants, emergency contacts, relevant medical info)

Photos/videos: only with consent, to promote our work on social media or our website

3. How We Use Your Information

We use your information to:

Respond to your enquiries or requests

Manage and deliver outdoor learning sessions

Maintain records for safeguarding, safety, and administration

Improve our website and communications

Share updates (with your consent)

We will only use your personal data where we have a legal basis to do so, such as your consent, fulfilling a contract, or meeting legal obligations.

4. Who We Share Your Information With

We will never sell your personal data.

We may share it with:

Service providers who help us run our website or manage bookings (e.g., booking platforms, payment processors)

Emergency services or safeguarding authorities (if required)

Law enforcement or regulatory bodies (if legally required)

Any third parties are required to handle your data securely and in accordance with the law.

5. How We Store and Protect Your Data

We take appropriate steps to protect your data, including using secure systems and limiting access to personal information. We only keep your data for as long as necessary, and securely delete or anonymise it when no longer needed.

6. Your Rights

You have the right to:

Access the personal data we hold about you

Correct any inaccurate or incomplete information

Request the deletion of your data

Withdraw consent at any time (where applicable)

Complain to the ICO (Information Commissioner's Office) if you believe your rights have been violated

To exercise your rights, please contact us at info@roamcic.co.uk.

7. Cookies

Our website may use cookies to improve user experience. You can control or delete cookies in your browser settings. See our [Cookie Policy] for more details.

8. Links to Other Websites

Our website may contain links to other websites. We are not responsible for their content or privacy practices. Please review their policies before providing personal data.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email.